Responsible Gaming
Gaming Should Be Entertainment
Pay ID Pokies and online gaming should be enjoyed as a form of entertainment only. It is important to remember that gambling is not a way to earn money or solve financial problems. The house always has an advantage, and you should only gamble with money you can afford to lose.
Play responsibly and set limits on your time and spending to keep gaming fun and safe.
Age Verification
Online gaming in Australia is only available to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gaming activities.
If you are under 18, please do not access gaming services. Parents and guardians are encouraged to monitor young people's internet usage.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gaming than intended
- Hiding gambling activity from family, friends, or partners
- Experiencing mood changes or anxiety related to gaming
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money to fund gambling activities
- Feeling unable to stop or control gambling impulses
- Using gaming as an escape from stress or emotional problems
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular notifications during gaming sessions to remind you how long you've been playing
- Time Limits: Set maximum session durations for your gaming activity
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Closure: Permanently close your gaming account if needed
Use these tools proactively to keep your gaming experience enjoyable and within your control.
Support Organisations & Resources
If you need help with problem gambling, confidential support is available from these organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au - Free, confidential counselling and support for gambling problems
- Lifeline: 13 11 14 - Crisis support and counselling services
United Kingdom
- GamCare: www.gamcare.org.uk - Free information, advice, and support for problem gambling
- GamStop: www.gamstop.co.uk - National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org - Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org - 1-800-GAMBLER (1-800-426-2537) - Confidential helpline
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling
All support services listed above are confidential and free to access.
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help. There is no shame in seeking support — trained professionals are available to assist you in a confidential and non-judgmental environment.
Contact Gambling Help Online today: www.gamblinghelponline.org.au
Remember: You are not alone, and help is available.